PURCHASE INSTRUCTIONS

Purchase Instructions

Introduction

All products in our shop are listed in the navigation menu. Our woodcarvings are sorted into categories and for every product the category is displayed. On selecting the category, you reach the overview from which you can then click on the individual products.

Classification, size, finish

Our items are all available in different finishes and sizes. As a rule, the items in the product overview are shown in the finish "varnished" (painted). Through selection of a different finish, the respective matching picture will appear. The prices for the different sizes of the items will all be displayed. You can find further information on the different finishes and sizes under the keyword "finishes".

Ordering procedure of the article

The desired item can be added to the shopping basket. You can then choose or change the quantity and the full price will be updated automatically. You can get to the overview in the shopping basket at any time by clicking on "shopping basket". The chosen products, prices and the total amount can be seen there. By clicking on "checkout" you will get to the payment of the products. The procedure can be cancelled at any time before clicking on "order with obligation to pay".

TO COMPLETE YOUR ORDER THE FOLLOWING STEPS ARE REQUIRED:

Order summary:

In the order summary in your "shopping basket" you can make changes to your order. You can remove products from the shopping basket or change the desired quantity of an item. If you are happy with your order, click on "checkout" to get to the next step of your purchase transaction.

Customer details:

In order to be able to take your order, deliver it and issue an invoice, we need your details. The completion of the compulsory fields is necessary to complete the order.

Payment & shipping:

Payment details and shipping costs are summarized in a table and displayed (shipping is free within Europe). Please check that your details are correct and choose the method of payment (prepayment, PayPal, cash on delivery). You can then click on "order with obligation to pay" and the order is completed.

Completion:

As soon as the order is completed, a confirmation of your order will be displayed, which you will also receive via email.